Dear Steve,
I would be grateful if you would pass on our thanks and congratulations to the two drivers who took our two coach parties to Southwark Cathedral and back last Saturday.
They were both excellent drivers and extremely friendly and considerate people and were excellent ambassadors for your company. The conditions on the roads they had to put up with were a nightmare because of the M4 closure, but they got us all there safely and on time.

The coaches themselves were extremely comfortable and spotlessly clean.

In all ways Applegates did us proud.  Thank you

“Once again Applegates did us proud. The coach was great – comfortable and plenty of space. Tony, our driver, was superb. He is a great ambassador for your company. Not only was he a careful and courteous driver, but he accommodated our every whim with smiles and good humour. When faced with having to leave Iona early due to a bad weather system expected he just got on with it with a smile and helped everyone who was less able.

Thanks, Steve, for providing us with the right person for the right job.”

“Last evening my wife and I attended a rugby match at the Millennium stadium. As you are aware, British Rail were yet again unable to cope with the passenger demand and your company came to the rescue for the return journey and we were ferried from Cardiff to our point of destination, Parkway Station in Bristol. As you can imagine people were very disappointed with the public transport but your coach, registration number A18 EFA was lovely and comfortable and in the end we returned almost on time.

The purpose of this letter however is to mention the driver whom we were sat to the left of in the front row as he was so courteous, professional and best of all had so much pride in his job. He seemed to love it. In this day and age I rarely see such commitment and level of pride and professionalism therefore I would like nothing more than you to provide this feedback to him as he is a credit to your company and himself.”

“To all at Applegates,

A very special thank you for the standard of the coaches and driver on the 24/05/15”

“Thank you very much for looking after us so very well on the Buckingham Palace trip on the 7th August, Everything was just perfect!”